Shopping Policies

 

Payment:

For your convenience, all major credit and debit cards, PayPal, Apple Pay and Google Pay are accepted forms of payment. Each transaction is encrypted via SSL providing secure protection. Your credit or debit card information is not retained or shared. No sales tax is collected at this time.

Images:

The images you see here are as close as possible to my actual paintings. Understandably, colors can vary from one monitor/screen to another. All paintings are original works of art and not prints. Each painting is varnished offering UVA protection from sun fading to protect your investment. Includes hanging hardware so your new painting is ready to install the moment you open the box. If you are uncertain about the size/proportion/colors for your setting, email me and I am happy to provide additional pics. I want you to LOVE your new art!

Shipping:

Beth is happy to quote shipping costs from her studio in Nashville TN to anywhere in the contiguous United States as well as Hawaii, Alaska and Internationally. E-mail Beth@BethLaPenna.com for pricing. Your new painting is shipped in bubble wrap and carefully packaged with utmost care. I ship USPS and most orders ship in 5-7 business days and arrive 1-3 business days once it ships.

For international orders and shipping, I will get a estimate of the cost. If your painting is created on gallery wrapped canvas (and most are), it will be removed from its stretcher bars, rolled and shipped in a tube. All paintings ship via the United States Post Office unless you request a different courier.

If you prefer another carrier, let me know and I will get the cost for you. All art is insured for your protection. Your package will have its own tracking number, which will be forwarded to you.

In the unlikely event your painting is damaged or lost, let me know and I will file a claim with the USPS or your preferred carrier.

If ordering a painting as a gift, I am delighted to include a gift message. Let me know what you’d like the note card to say.

If you live in or near Nashville, pick up is available from my studio.

Returns:

While I want you to love your new art, I am unable to accept returns due to the personal nature of my work. However, please contact me if there are any concerns or problems with your order.